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Specialist Fire Safety Across the Midlands

Our cookie policy

Effective September 2024 onwards. For more information, or with any questions, contact info@folgatesafety.co.uk

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. Cookies help websites function efficiently, improve the user experience, and provide information to the website owner about how visitors use the site.
There are two main types of cookies:

  • Session Cookies: Temporary cookies that are deleted from your device when you close your browser.

  • Persistent Cookies: These remain on your device for a set period or until manually deleted.
     

2. Types of Cookies We Use

We use the following types of cookies on our website:

2.1 Necessary Cookies

These cookies are essential for the basic functionality of our website. They enable core features such as page navigation and access to secure areas of the website. Without these cookies, the website may not function properly.

  • Example: Session cookies that manage your interaction with the site.
     

2.2 Analytics and Performance Cookies

We use Google Analytics and HotJar to help us understand how visitors interact with our website. These cookies collect anonymised information about visitor behaviour, such as the number of visitors to the site, the pages they visit, and how they found us. This information helps us improve our website and services.

  • Google Analytics: We use Google Analytics to track website traffic and user behaviour. Google Analytics anonymises your IP address and does not store any personally identifiable information.
     

  • HotJar: We use HotJar to gain insights into how users navigate and interact with our website, allowing us to improve the user experience. HotJar collects anonymised behavioural data, such as clicks, scrolls, and time spent on pages.

For more information about how Google Analytics and HotJar use cookies, please see their respective privacy policies:

3. Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or reject the use of cookies (except for necessary cookies). If you choose to reject cookies, certain features of the website may not work as intended.
You can also manage or block cookies through your browser settings. Most browsers allow you to:

  • See what cookies are set and delete them on a per-site basis.

  • Block third-party cookies.

  • Block all cookies from specific websites.

  • Delete all cookies when you close your browser.

Please refer to your browser’s help section for instructions on how to manage cookies:

4. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page, and where appropriate, we will notify you by email or through a notice on our website.

 

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